Delete your Egg App account

Team Egg | 30/11/2023

Learn how to delete your Egg account via our Egg app or portal

At a Glance

Delete your account via the Egg App

Delete your account via the Egg portal

You can delete your Egg account via the Egg app or Egg portal. In order to read how Egg handles user information after account deletion, please read Egg’s Privacy Policy, point 2, to read how we use your personal data - Privacy Policy | Egg - Cracking Energy.

Delete account via Egg App

  1. Open Egg app and navigate to “Me”

  2. Click on “Settings” and select “Profile”

  3. Scroll to the bottom and click on “Request account deletion

Delete account via Egg Portal

  1. Open Egg portal and click on the "My account" avatar icon

  2. Click “Other settings”

  3. Click “Delete

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© 2024 Egg - All Rights Reserved; A Liberty Global plc company

Registered address: Griffin House, 161 Hammersmith Road, Hammersmith, W6 8BS

Company number: 07477370; VAT number: GB109695779

In relation to consumer credit, Phoenix Renewables Ltd, trading as Egg and The Phoenix Works, is authorised and regulated by the Financial Conduct Authority (Reference 965996)

| Legal | Parent company

© 2024 Egg - All Rights Reserved; A Liberty Global plc company. Registered address: Griffin House, 161 Hammersmith Road, Hammersmith, W6 8BSCompany number: 07477370; VAT number: GB109695779. In relation to consumer credit, Phoenix Renewables Ltd,trading as Egg and The Phoenix Works, is authorised and regulated by the Financial Conduct Authority (Reference 965996)