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“The service is excellent from the planning stage to installation.”
Read the latest from the Eggisphere
Installing your electric vehicle charger at home
You may have some question marks over the costs of installing and running a home charger. Lucky for you, we know a thing or two about home charging. Our handy guide will take you through what’s involved.
Do all electric vehicle chargers fit all cars?
Whether you’re switching or you’ve just invested in an electric vehicle, you’re bound to have a few burning questions including what kind of charger you will need to charge your car. Here's everything you need to know.
Egg appoints David Alexander as Chief Executive Officer
David Alexander appointed CEO of Egg to lead its next phase of growth in both B2B and B2C EV charging and home energy solutions
Building regulations in England are changing with new requirements for EV charging
From June 2022 all new homes with off-street parking and those undergoing major renovation must now provide EV charging facilities for residents. Find out more about how Egg can partner with you to meet the sustainability requirements of new sites.
Questions about charging?
Who can sign up to subscription?
Our Egg Charging Subscription is currently only available in the UK right now. All you need is access to private, off-street parking and the permission to install a charge point if you don’t own your home (e.g. if you’re renting).
What chargers are available?
There are lots of different chargers out there, and it can be a bit overwhelming. To make things simple, we only offer one charger that we fully believe in. Our charger of choice (the Indra Smart PRO) is dubbed ‘the world’s smartest charger’. A big claim we know, but after testing all of the chargers on the market, we stand by it!
Will I own the charge point?
The benefit of subscribing with us is that you get all of the benefits of ownership, without any of the burden. You never own the charger, so you never need to worry about repairing or replacing it - all of which can quickly add up when you’re faced with multiple electrician visits! Our chargers are designed to not let you down (obviously), but if anything ever does go wrong you’re covered by our ‘2 day repair or replace’ guarantee.
Is it compatible with any electric vehicle?
Yes, our services are fully compatible with all electric vehicles.
What can I do with the app?
You can manage your charger remotely from our web app. Once you’ve had your charger installed, you will be given the login details. After which, you can schedule when your car should charge (e.g. at the cheapest or most convenient times), track how much you are spending and ask for support.
Questions about solar?
How do I know if solar is suitable for my home?
Solar panels are generally suitable for most homes and our team of experts are on hand to use satellite images to talk things through with you over the phone.
However, some of the most common reasons a home would not be suitable are:
• not enough roof space (an 8-panel system requires a space of 2 small car parking spaces)
• roof is in a state of disrepair or very unstable
• roof is thatched or natural stone
• very uneven roof or lots of obstacles (like lots of skylights or dormer windows)
Are solar panels a worthwhile investment?
Especially with electricity prices from your energy supplier ever increasing, solar panels are a handy way of taking the cost of powering your home into your own hands. Our solutions will still be generating clean energy for you in well over 20 years.
They’re a great way to boost your home’s green credentials too - as it doesn’t get any cleaner or greener than generating your own solar energy to use to power your home or an electric vehicle. There is also increasing evidence that solar panels can increase the value of your home, as more and more prospective buyers actively seek homes with renewable technologies already installed.
Do I need planning permission for solar panels?
In many instances, the installation of solar panels is covered by the General Permitted Development Order and therefore does not require planning permission.
However, you should check with your local planning authority if you live in a:
• conservation area
• area of outstanding natural beauty
• national park
• listed building
How do I decide the right size and location for my solar system?
After an initial chat with our sales team over the phone, one of our expert designers will visit your home to assess your roof for available space, check for any shading or obstacles that could obstruct the sun, and analyse the optimal location on your roof to install your new panels.
Shortly after their visit, they’ll send you a proposed design with some options around number of panels, exactly where they can be located on your roof, and an optional upgrade to add a battery to store up any excess solar you generate. After that, it’s up to you how green you want to go!
What’s involved in a solar panel installation?
Solar panel installations will almost always require scaffolding to allow our team to safely access the roof. An installation job will generally run over a day or two and involves securely fixing your new panels to your roof, wiring up all the associated cables, and then setting up your inverter (which is what takes the electricity generated by your panels and turns it into electricity that can be used in your home).
Once that’s all complete, our installers will talk you through a detailed handover and also set you up with a solar monitoring app so you can track how much clean energy you’re generating through the year.
Questions about storage?
What battery storage options are available?
Our battery of choice is the Tesla Powerwall. It’s got 13.5kWh of energy storage capacity, which is plenty to help most homes collect any excess solar they generate and then use it later when they need it (even when the sun has gone down). If you generate a lot of your own energy, you can link multiple Powerwalls together too!
You can install your battery indoors or outdoors thanks to the Powerwall’s liquid thermal controls, while it’s also packed with other smart technology to ensure maximum lifespan, efficiency, and safety.
I’m thinking of getting solar panels, should I get a battery too?
A home battery is a great way to ensure that you store any excess energy you generate from your solar panels to use later in the day when you need it – for example, in the evening when the sun has gone down. Especially if you’re not using as much energy during the day when your solar panels are generating energy, a battery makes sure you don’t lose out on that hard earned green energy – as without a battery, if you don’t use your solar energy it gets lost to the electricity grid. This means you’d instead have to rely on more expensive, less green energy from energy suppliers instead.
Also, installing a battery at the same time as your new solar panels means your battery qualifies for the same 5% VAT rate as solar (instead of 20%) – so getting them together gives you an extra smart saving!
How can I monitor how much energy my battery is storing?
Tesla Powerwall comes with an app which allows you to monitor the performance of your solar and battery system, including a live view of how power is moving between your solar panels, your battery, and your home.
Should I get a battery if I don’t have solar panels?
You absolutely can – but you should consider the benefit of doing so, which is significantly less if you don’t have solar panels. It is possible to sign up to a “time of use” tariff from your energy supplier (e.g. Economy 7) which would allow you to charge up with cheaper electricity overnight to use during the day for a modest saving, but with energy supply prices being rather volatile at present we’d advise you to give it some real thought first.